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The new rules of engagement

  • african muslim business woman using mobile phone

    Article

    Inclusive leadership

    Many managers realize they may have this gap in knowledge. 23% of those who said they wanted to be more equitable and inclusive shared they have not had training on how to do so. One in four of those managers say they don’t know what inclusive behaviours even look like. Promoting inclusive behaviours can have a substantial impact […]

  • A variety of colorful gift cards are scattered across a wooden surface. The cards are in shades of green, blue, orange, and yellow, each with the text Gift Card written on its surface.

    Article

    Points vs. gift cards for employees

    Here are seven stats highlighting the differences between points versus gift cards. Gift cards are often seen as a form of cash, whereas points can be used for inspirational rewards like experiences, travel and merchandise. Many companies use gift cards or cash to reward their employees because they are simple, scalable and convenient. But studies […]

  • dairy queen

    Case Study

    Serving up sweet inspiration

    International Dairy Queen had an ambitious vision to modernize its brand, transform internal culture, and drive innovation during a headquarters relocation. By integrating thoughtful office design and a culture of recognition, the initiative inspired collaboration, performance, and a high-performance mindset. Explore the full story in our case study.

  • automotive technician wrenching a motor bolt

    Article

    6 ways to attract & retain automotive service technicians

    For decades, attracting and retaining top service technicians and mechanics have been a problem facing all automotive dealerships, regardless of brand. The problem is only getting worse. According to a 2020 survey of 17,500 automotive service technicians across 17 brands in the U.S. and Canadai: Standard practice has been to recruit technicians from neighbouring dealerships […]

  • Group of people thanking speaker for interesting presentation in professional business conference or seminar. Team of happy male and female company workers applauding colleague in corporate meeting

    Article

    Linking EVP to Employee Engagement

    EVP is the way in which an employee experiences everything about what they have going on with their coworkers, team, boss, leader, and their organization. Those decisions regarding the value proposition are made moment to moment. These moment-to-moment experiences build over time into this cumulative thing called the EVP. Your EVP is also important for […]

  • man on a runway directing a plane before takeoff

    Article

    Increase employee engagement in aviation

    New challenges to workforce retention in the aviation industry The aviation industry is also feeling the effects of the widespread movement in which large numbers of people are leaving their jobs. Of particular concern in business aviation is the lure of airlines, many of which currently offer large signing bonuses and the promise of lengthy careers, […]