Webinar
At BI WORLDWIDE, we conduct an annual research study called The New Rules of Engagement® to understand the current work experience and how to make it better for employees and create better outcomes for employers. Tune in to this webinar to learn how to build a great company culture based on the latest global research […]
Article
Understanding the unique needs and aspirations of your employees is key to fostering engagement and underscoring the importance of creating an equitable and inclusive workforce where all employees can thrive. Focusing on the 5 Cs—care, connect, coach, contribute, and congratulate—provides a comprehensive framework for creating a supportive and motivating work environment. 1. Care Emphasizing the importance of showing […]
Article
How often are your diversity and inclusion leaders talking to your recognition and rewards team? Probably not enough. When it comes to building an inclusive culture, it needs to be part of the way employees experience working for your company on a daily basis. They need to feel like they belong and can be themselves. […]
Article
We are speaking, of course, of those front-line employees in manufacturing, distribution, healthcare, and retail that provided so many necessary—essential— products and services. One might argue that these employees were essential before the pandemic, but we are paying more attention to this important segment of our workforce. Our attention, however, does not appear to have […]
Article
Losing good employees has always been a challenge for businesses, but it currently is presenting an even greater set of problems: Can an emoji predict turnover? More employers are looking to implement “early warning systems” that help them understand when turnover at the organizational level might change. BI WORLDWIDE Canada (BIW) is committed to helping […]
Article
Two years ago, belonging and purpose were in the mix of factors that influence employee engagement but have very quickly risen to prominence as massive shifts occur in how work is experienced. Essentially becoming currencies of culture, the recent data we’re seeing indicates the degree to which employees feel like they belong and how they see purpose in […]
Article
According to TELUS Health (formerly LifeWorks), 35% of employees feel isolated at work, resulting in a lack of commitment and engagement. In short, companies are blowing it. North American companies spend nearly $8 billion each year on diversity and inclusion (D&I) training which misses the mark because they neglect employees’ need to feel included. Currently, while remote […]
Article
Many managers realize they may have this gap in knowledge. 23% of those who said they wanted to be more equitable and inclusive shared they have not had training on how to do so. One in four of those managers say they don’t know what inclusive behaviours even look like. Promoting inclusive behaviours can have a substantial impact […]
Case Study
International Dairy Queen had an ambitious vision to modernize its brand, transform internal culture, and drive innovation during a headquarters relocation. By integrating thoughtful office design and a culture of recognition, the initiative inspired collaboration, performance, and a high-performance mindset. Explore the full story in our case study.
Article
For decades, attracting and retaining top service technicians and mechanics have been a problem facing all automotive dealerships, regardless of brand. The problem is only getting worse. According to a 2020 survey of 17,500 automotive service technicians across 17 brands in the U.S. and Canadai: Standard practice has been to recruit technicians from neighbouring dealerships […]