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Thought Leadership

  • Group of people thanking speaker for interesting presentation in professional business conference or seminar. Team of happy male and female company workers applauding colleague in corporate meeting

    Article

    How recognition and rewards impact employee turnover

    What is employee recognition?  Employee recognition is the timely, informal or formal acknowledgement of a person’s behaviour, effort, or business result that supports the organization’s goals and values, and exceeds his superior’s normal expectations. What is the connection between recognition and turnover? BI WORLDWIDE (BIW) conducted a study on the correlation between employee turnover among employees who are […]

  • A woman with short blonde hair, wearing a sleeveless blue top, sits indoors holding a tablet. The right side of the image is overlaid with a pink triangle, and the background is blurred, showing a bookshelf.

    Article

    11 ways to run successful sales SPIFFs

    SPIFFs can effectively drive immediate results. How do you make sure you’re getting what you need out of the SPIFFs you run? Let’s take a closer look at what goes into sales SPIFFs – and what you may need to think twice about. 1. Half of the money spent on sales rewards and incentives might be wasted […]

  • Group of people thanking speaker for interesting presentation in professional business conference or seminar. Team of happy male and female company workers applauding colleague in corporate meeting

    Article

    Linking EVP to Employee Engagement

    EVP is the way in which an employee experiences everything about what they have going on with their coworkers, team, boss, leader, and their organization. Those decisions regarding the value proposition are made moment to moment. These moment-to-moment experiences build over time into this cumulative thing called the EVP. Your EVP is also important for […]

  • A person paddles a blue kayak on a calm lake, surrounded by mountains under a clear blue sky. The tip of a red kayak is visible in the foreground, enhancing the perspective of the serene natural setting.

    Article

    Hedonic vs Non-Hedonic Rewards

    What kind of reward is most effective? Do certain rewards work harder and last longer than others? Can a reward motivate or inspire employees to become their very best? The answer is YES. A study by WorldatWork indicated retail gift cards continue to be a popular choice for organizations that use them as employee recognition awards, years […]

  • Young woman using mobile phone at coffee shop

    Article

    How we created a global culture of recognition for IBM

    If you asked your employees to share three things you do as an organization to inspire them, what would they say? Inspiration is what moves us beyond the mundane toward the extraordinary. Academicians Todd Thrash and Andrew Elliot developed an Inspiration Index1 and found that inspired people: – We’re more creative – Believed in their own abilities – Had higher self-esteem – […]

  • coworkers looking at one another during a sales meeting

    Article

    9 sales contest ideas that work

    From telecom customer care centres to heavy equipment manufacturers, companies in every industry are running sales incentive programs to inspire sales team and channel partner performance. Standard compensation plans can only do so much – to really increase performance, you need the engagement and motivation that only a well-thought-out, creative sales incentive contest can provide. Paycheques are […]

  • Four friends, in casual attire, huddle close under hanging string lights, laughter and smiles reflecting a true camaraderie akin to the bonds formed in an employee recognition program, radiating joy as they celebrate their shared successes.

    Article

    How to build an employee recognition program

    Employee recognition programs are an essential part of delivering quality experiences for your customers – whether it be peer-to-peer or manager discretionary recognition with points. We know that those who are frequently recognized are more committed and work more intensely and deliver better service. In a study of over 23,000 employees, BIW found that a […]