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Merchandise Marketplace: Employee points-based reward program

We know the type of rewards you offer makes all the difference. Combine a tailored suite of tantalizing rewards with high-touch service (and budget control), and your employees, channel reps, and customers—and you—will feel like winners.

A country-specific, carefully-curated marketplace of top brands that are simply irresistible.

Our points-based reward program, Merchandise MarketplaceTM, offers a wide variety of ultra-motivating, ultra-customizable tangible award options for your employees, sales teams, channel reps, and customers. These are the items on their wish lists they’d find hard to justify buying for themselves or things they’d be proud to give their friends and family. Merchandise Marketplace is designed for high sociability – it’s more acceptable to show off your new television or the bike you gave your daughter than a cash bonus.

Brands they'll love.

What rewards are going to motivate your participants and deliver the best results for your company? Every one of our clients is different. It’s our job to understand what makes your business unique and make sure your Merchandise Marketplace reflects it. When designing your tailored suite of options, we consider your audience, budget, and context to develop a Merchandise Marketplace that keeps the award experience relevant and personal.

Collections for today.

Rewards anytime, anywhere.

Wherever you are, we’re local. We have regional headquarters in seven countries and another 13 offices around the world. At each of our headquarters, our local buying teams are continuously updating our assortments to offer culturally-relevant and motivating rewards no matter where your audience calls home.

We have awards available in nearly 190 countries and over 90% of our orders ship without customs or duties due to our vast network of fulfillment partners.

Simple technology.

Our Merchandise Marketplace has an intuitive user interface making it easy for anyone to browse rewards and place an order.

  • Each country-specific site is optimized for mobile and tablet usage.
  • Each site offers locally-relevant stories designed to highlight new, seasonal, exciting award options.
  • Sites are offered in 20 local languages.

Our marketplace features many options for customization, like:

Problem? No problem.

We want you and your audience to have an awesome experience with our marketplace and we’re willing to go the extra mile to make sure that happens. Our customer service teams are not outsourced - they’re located in our BIW offices around the world and staffed by BIW employees.

  • Customer service teams work closely with our buying teams and fulfillment partners so we can provide fast, thorough support.
  • Our teams are experts in the nuances of local supply chains.
  • Customers receive support via phone, email, and chat and in 8 core languages.

Let’s make your participants around the world smile.

Ready to offer tangible, aspirational rewards that inspire?

Send us a message