Article
As employers strive to engage deskless employees in retail, production, distribution, and hospitality settings, the goal is to inspire them in ways that help them view the organization as a place where they can find meaningful, worthwhile employment. But “starting the fire,” although important, is not being delivered in ways that truly engage these important […]
Article
We are speaking, of course, of those front-line employees in manufacturing, distribution, healthcare, and retail that provided so many necessary—essential— products and services. One might argue that these employees were essential before the pandemic, but we are paying more attention to this important segment of our workforce. Our attention, however, does not appear to have […]
Case Study
A large financial services company aimed to ignite passion and sharpen focus by aligning employees with their purpose, “Lighting the Way to Financial Well-Being.” They launched a recognition program called myPurpose, rewarding key behaviours with Purpose Points. This initiative led to significant reductions in turnover and impressive gains in customer experience scores. Discover how this strategy transformed their company culture in the full case study.
Case Study
A large retail client revamped their employee learning program to better equip staff in discussing brand loyalty with customers. We created a gamified hub for learning, performance, and rewards. Discover how this approach significantly reduced employee turnover and boosted customer enrollments in our case study.
Article
Losing good employees has always been a challenge for businesses, but it currently is presenting an even greater set of problems: Can an emoji predict turnover? More employers are looking to implement “early warning systems” that help them understand when turnover at the organizational level might change. BI WORLDWIDE Canada (BIW) is committed to helping […]
Article
Two years ago, belonging and purpose were in the mix of factors that influence employee engagement but have very quickly risen to prominence as massive shifts occur in how work is experienced. Essentially becoming currencies of culture, the recent data we’re seeing indicates the degree to which employees feel like they belong and how they see purpose in […]
Article
According to TELUS Health (formerly LifeWorks), 35% of employees feel isolated at work, resulting in a lack of commitment and engagement. In short, companies are blowing it. North American companies spend nearly $8 billion each year on diversity and inclusion (D&I) training which misses the mark because they neglect employees’ need to feel included. Currently, while remote […]
Article
Employee recognition programs are seen as an important tool to drive employee engagement, increase retention, and improve productivity. Approximately 80% of Fortune 500 companies have strong recognition programs that are designed to align cultural values, behaviours, accomplishments, and results across the entire organization. However, the emerging trend is to directly leverage the recognition program as […]
Article
It’s traditional to celebrate service anniversaries. In the past, companies formally congratulated employees on their 5-year milestone and then celebrated key work anniversaries after that —10 years, 20 years and so on. With employees making more frequent job changes, first- and third-year celebrations have become more common, and in some industries, even first and sixth-month anniversaries […]
Article
Employee recognition and engagement strategies are critical organizational tools that generate and reinforce positive behaviours, leading to measurable accomplishments and financial results. It is important to leverage your recognition strategy in a way that reinforces behaviours important to your work culture, plus infuses results-based recognition that drives company performance. Creating a recognition ecosystem that supports […]