Article
Digitalization and changing demographics are significantly impacting the employment landscape, highlighting a lack of employees with the right skills to fill current and, increasingly so, future jobs as a result of new technology and a shift in the make-up of the population and workforce. With the pandemic, it has fundamentally shifted employment patterns and, in […]
Article
When it comes to the relationship between a brand and its channel partners, the ultimate goal is often loyalty. Channel engagement programs are designed with this objective in mind. After all, when we achieve brand advocacy and loyalty, we see increased sales, enhanced customer experience, and many other benefits. But how do you measure success? Are all […]
Article
As a result of rapid digitalization and changing demographics in the workforce, companies are increasingly finding it hard to adapt and struggling to introduce the level of learning needed to close the growing skills gap and embrace the new opportunities. Whether it’s rolling out new software or process across the business or familiarizing your employees, distributors or channel reps […]
Article
What is a behaviour and how does it happen? According to the Fogg Behaviour Model, a behaviour happens when motivation, ability and prompt come together at the same moment. Motivators and prompts are well-documented tools that BI WORLDWIDE Canada helps clients to deploy, but what about ability? Behaviour = Motivation + Ability + Prompt The Fogg […]
Case Study
An insurance company aimed to boost loyalty among their 30,000 agents by improving engagement, learning, and sales. We implemented a gamification program in their broker portal, rewarding agents for completing missions. Discover how this strategy led to significant improvements in agent activity and policy sales in our case study.
Article
Expectations for digital learning experiences are high, but the attention spans of learners are short. Keeping learners engaged and inspired while customizing courses to fit your company’s needs is an important aspect of learning, but you need more than that to keep learners interested. Here are three strategies to keep learners engaged. – 1 – […]
Insights Lab
Research suggests organizations with a strong onboarding process retain new hires at an 82% higher rate. How did you feel on the first day at your first job? Employees rarely remember what they learned on their first day – but they do remember how they felt. New hires who receive meaningful recognition are 4.6x more likely to feel […]
Webinar
Your mission: Discover one of the easiest and most effective ways to change behaviour. If the word “gamification” sounds like something out of reach for your organization—it’s not! We’ll decode the misunderstandings of gamification and reveal how it uses things people love most about games while driving toward a very specific, measurable goal. What’s your mission […]
Webinar
With the uncertain future of in-person gatherings, there’s been an exponential shift towards virtual training. More than ever, companies are looking for flexible ways to provide learning and development opportunities for their employees, sales teams and channel partners. While virtual training has always been effective, this resurgence has called for a more strategic approach that provides […]
Webinar
Specifically, they wanted to take a new look at how customers receive training and achieve certification on high-end analyzer systems. Historically, all training took place in person, but Roche recognized a need for flexibility and variety. Midway through the pilot program, in-person sessions were shut down and their good idea became a requirement. The pilot […]